If you have any questions please email us at support at FilesBK.com or submit a support ticket.Personally Identifiable Information Collected
To the extent that FilesBK.com collects your credit card-specific information, if ever, we will use the information to process and complete any transaction that you request. By submitting your credit card information to us, you authorize FilesBK.com to periodically verify that your credit card account continues to be a valid and active one by charging, and thereafter immediately crediting, a small sum to the card. Such verification may be conducted through a third-party and, in that case, FilesBK.com would share your specific credit card information with this third-party for verification purposes. Apart from said uses, we will not share your credit card information with any third-parties without your prior informed consent. Notwithstanding the foregoing, FilesBK.com reserves the right to share with third-parties the fact that we have credit card information on file for specific users, but we will not share your specific credit card information with third-parties without your prior informed consent.
We may also use your PII for any Services-related purpose, and/or marketing and survey purpose, on our own behalf and on behalf of our affiliates and subsidiaries. We may disclose PII to third-party agents and independent contractors that help us create and/or operate promotions and surveys. You agree that we may contact you at any time with updates and/or any other information that we may deem appropriate for you to receive in connection with your continued use of the Website. We also use contact information from your PII to send you information about the Services, our other offerings and to keep you informed of our other products and services that may be of interest to you and to contact you about your billing account status. Please keep in mind, though, that we do not control, and are not responsible for, the practices of our third-party advertisers. If you wish to stop receiving future communications from us and/or third party advertisers, or if you wish to prevent the transfer and/or sale of your PII to third parties (subject to restrictions contained in applicable state and federal law), please contact us.
By submitting your Facebook® account ID at the Website, you agree to grant us access to your Facebook® profile for the sole and exclusive purpose of delivering Member Content URLs (as defined in the Terms and Conditions) to your Facebook® profile.
By submitting your PII at the Website, you agree to receive e-mail marketing from us and our third-party advertisers. In addition, where you submit a telephone number at the Website, if ever, you agree that such act constitutes a purchase, an inquiry and/or an application for purposes of the Amended Telemarketing Sales Rule, 16 CFR ?310 et seq. (the "ATSR"). With respect to the ATSR, and notwithstanding that your telephone number may be listed on the Federal Trade Commission?s Do-Not-Call List, we retain the right to contact you via telemarketing in accordance with the terms of the ATSR.
Notwithstanding the foregoing, FilesBK.com reserves the right to release current or past Personal Information: (i) in the event that we believe that the Website and/or Services is/are being or has/have been used in violation of the Terms and Conditions or to commit unlawful acts; (ii) if the information is subpoenaed; provided, however, that, where permitted by applicable law, we shall provide you with e-mail notice, and opportunity to challenge the subpoena, prior to disclosure of any Personal Information pursuant to a subpoena; or (iii) if FilesBK.com is sold, merged or acquired; provided, however, that if FilesBK.com is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on the Website of any change in ownership or uses of your PII, as well as any choices you may have regarding your PII.Non-Personally Identifiable Information Collected
IP Address: Each time that you visit the Website, our web server automatically recognizes your IP address and the web page from which you came. Your IP address is used to help identify you and to gather broad demographic information about you. We also use your IP address to help diagnose problems with our servers, to administer the Website and to better serve you in using the products, services and other features associated with the Website.
Action Tags: An action tag or a web-beacon (also known as a clear gif or a pixel tag) is a method used to track responses or actions by visitors who view certain advertisements or other information on the Website. Action tags are 1x1 pixel images embedded in a website page that are used to transparently collect information. We may use action tags to count the number of times that visitors click on a particular banner ad or visit the pages of the Website and to provide information about what products/services are viewed or purchased. We reserve the right to retain cookie and action tag data indefinitely. At no time will we share cookie-related, action-tag-related and/or generated information and/or data with third parties.Use of Non-PII
We use demographic information, and data derived from Cookies, IP Address tracking and Action Tags (collectively, "Non-PII") to tailor the Website and/or Services to the interests of our users. Non-PII is shared with third party advertisers so that they can tailor their advertisements to the appropriate audience. Non-PII may also be shared with third parties.
We reserve the right to provide Non-PII about our users for lawful purposes. Non-PII is data that describes the demographics, usage or characteristics of our participants as a group, without disclosing personally identifiable information. By becoming a Member, you agree to allow us to provide such Non-PII to third parties.Third Party Websites
This Website may contain links to third-party owned and/or operated websites. FilesBK.com is not responsible for the privacy practices or the content of such websites. In some cases, you may be able to make a purchase through one of these third-party websites. In these instances, you may be required to provide certain information, such as a credit card number, to register or complete a transaction at such website. These third-party websites have separate privacy and data collection practices and FilesBK.com has no responsibility or liability relating to them.Security
We endeavor to safeguard and protect our users information. The privacy of your PII is very important to us. The servers that we store PII in are kept in a secure physical environment. When our registration/application process asks users to enter Sensitive Information, and when we store and transmit such Sensitive Information, that information is encrypted and protected with SSL encryption software. While we use SSL encryption to protect Sensitive Information online, we also do everything in our power to protect all user information off-line and online. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your PII, we cannot ensure or warrant the security of any information that you transmit to us, and you do so at your own risk.
All of our users? information is restricted in our offices. Only employees who need the information to perform a specific job are granted access to PII. Our employees are dedicated to ensuring the security and privacy of all user information. Employees not adhering to our firm policies are subject to disciplinary action. In compliance with applicable federal and state laws, we shall notify you and any applicable regulatory agencies in the event that we learn of an information security breach with respect to your PII. You will be notified via e-mail in the event of such a breach. Please be advised that notice may be delayed in order to address the needs of law enforcement, determine the scope of network damage, and to engage in remedial measures.Minors
No information should be submitted to, or posted at, the Website by visitors under eighteen (18) years of age. Persons under eighteen (18) years of age are not permitted to access the Website and we do not knowingly collect PII from such individuals. We encourage parents and guardians to spend time online with their children and to participate and monitor the interactive activities of their children.Opt-Out/Unsubscribe
To opt-out of receiving e-mail advertising, SMS text-based marketing (where and to the extent permitted by applicable law), telemarketing and direct mail marketing from us, please contact us via our Support Portal.Deleting and Updating Your Information